About Us
To provide distinctive customer
service through empowered
people and rigorous processes

About Us

Introduction to Baroda Global Shared Services Ltd.

Baroda Global Shared Services Ltd (BGSS) is a wholly owned subsidiary of Bank of Baroda.

Baroda Global Shared Services Ltd. is a state of the art center located at the prime location of GIFT city, Gandhinagar. It has been setup to handle high volume of major back-office processes across the Bank.

BGSS speacialises in running the standardising back office processes and ensuring high volumes of operations are carried out in timely and accurate manner. The Specialised staff at BGSS has been trained on the global best practices and use the latest tools and technology to provide the best productivity levels with best in class Turn around Time while also maintaining the highest standards of regulatory compliance.

Our Mission

To provide distinctive customer service through
empowered people and rigorous processes

Our Vision

  • Passion for Customer Service

    Put customer interests before self and
    the organization, and go beyond the
    call-of-duty to deliver distinctive
    customer service

  • Ownership Mindset

    Deliver on commitments on-time,
    every time

  • Respect for each other

    Foster a collaborative work
    environment and support each other
    in professional growth

  • Pursuit of Excellence

    Strive for the exceptional quality &
    efficiency in service, operations and
    technology

  • Inspirational Integrity

    Maintain the highest standards of professional
    integrity and confidentiality

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